Careers

There is currently 1 position available at The Granada Theatre:

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation. 

Box Office/Administrative Associate  

Box Office/Administrative Associate – The Granada is seeking reliable, customer friendly individuals for the position of Box Office/Administrative Associate.  Applications are accepted on an ongoing basis and processed when the need to fill a vacant position arises.  Resumes of qualified applicants will be kept for up to six months for future consideration. 

• The Box Office/Administrative Associate will perform the following duties while working in the box office and the administration office:
• Answer general information and main phone lines.
  
• Provide show information to patrons and assist the public.
  
• Help patrons with theatre seat selection over the phone and in person.
  
• Sell single and season tickets by phone and in person using the Tessitura ticketing system.
  
• Process subscriptions renewal invoices, assist with the upkeep of subscription files.
  
• Cash handling.
  
• General office tasks include but are not limited to faxing, restocking supplies, printing ticket orders, courtesy calls, maintaining office equipment, distribution of incoming mail, courier runs, tasks related to opening and closing the administrative office, and special projects as assigned. 
  
• Meetings support including scheduling meetings, assembling appropriate materials, and meeting room setup.
  
• Assist with special events.

Operation Hours:

• The Box Office is open 7-days a week and holidays, applicant must be available to work weekdays, weekends and evenings.  Box Office hours: Mondays through Saturdays 10:00am – 5:30pm, Sundays 12:00pm – 5:00 pm; the Box Office is open until one half hour after the first curtain on performance days.  Administration Office hours: 9:00am – 5:00pm Monday through Friday.
• Weekly schedules range between 10 to 18 hours.
• Hours vary based upon scheduled events.

Requirements:

• Basic computer knowledge in a Windows environment and typing skills required. 
• Must be confident working with the public and have a pleasant demeanor 
• Passion for good customer service is a must. 
• Must be able to deal with a wide variety of people over the phone and in person.
• Flexible schedule.
• Job offer is contingent upon satisfactory background check.

Preferred:

• Experience in theatre, box office, general office administration, customer service and/or cashiering.
• Bilingual
  

For consideration, qualified candidates may email a resume, along with three references and cover letter to:
resumes@granadasb.org