Careers

Box Office: 805.899.2222
The Granada Theatre has 4 open positions

Director of The Jurkowitz Center for Community Engagement - FULL TIME

Box Office Associate - PART TIME 

Front of House Assistant - PART TIME

 

Director of the Jurkowitz Center for
Community Engagement

The Director of the Jurkowitz Center for Community Engagement, under the direction of the SBCPA President, serves as a member of the SBCPA management team, and is responsible for developing, managing and advancing the Jurkowitz Center’s community engagement programs including the Community Access Ticket Program, Jurkowitz Fellows in Arts Administration, Granada Theater Video Workshop, Movies that Matter with Hal Conklin film series, and La Epoca de Oro Spanish language film series.

Reports to: SBCPA President

Classification: Full-time, exempt

Supervises: None

 

PRINCIPAL RESPONSIBILTIES AND JOB FUNCTIONS

Program development and management

  • Responsible for the management of existing Jurkowitz Center programs.
  • Advance the Center’s sustainability, resources and capacity throughout Santa Barbara.
  • Identify and expand partnership opportunities which align with the Center’s strategic direction.
  • Expand programmatic reach throughout the Center’s service area.
  • Cultivate and maintain excellent working relationships with community partner organizations and individuals.

Community Engagement Committee

Staff the Community Engagement Committee meetings, including attendance at all meetings, as well as prepare and distribute meeting minutes and other communications deemed necessary by the SBCPA President or required by SBCPA policies.

Resource Development

  • In conjunction with SBCPA Advancement department, research and solicit individual and foundation support for the Jurkowitz Center and its programs.
  • In conjunction with the SBCPA Vice President of Advancement, develop a long-term fundraising strategy for Jurkowtiz Center funding.
  • Prepare grant applications and manage grant-funded projects, including timely report writing and submission of documentation as required by funders.
  • Maintain appropriate Center related contributed revenue information in the SBCPA’s Tessitura Database.

Budgetary Responsibility

  • Develop, implement and track departmental budget.
  • Analyze and control department expenditures to conform to budgetary requirements.

Other duties as assigned

EDUCATION, EXPERIENCE, KNOWLEDGE and SKILLS

EDUCATION

  • Bachelor degree from an accredited institution of higher education required.
  • Graduate degree(s) in an appropriate discipline preferred.

EXPERIENCE

  • Minimum of five years in professional community engagement management are required.

KNOWLEDGE

  • Must have a demonstrated understanding and mastery of contemporary models and current best practices with respect to co-operative community engagement management.

SKILLS

  • Must be friendly and have a keen eye for detail.
  • Must be able to communicate with all internal and external constituencies in a personable and mutually respectful fashion at all times.
  • Must be technologically fluent on Windows-based computer systems and be able to effectively use Microsoft Office programs including Word, Excel and Outlook
  • Must be, or be willing to become, fluent with the Tessitura database system.
  • Must be able to operate general office equipment and telephones as well as A/V and computer projection equipment.

WORKING CONDITIONS

  • Must be able to work a wide variety of hours related to scheduled events, including evenings and weekends.
  • Must be able to rapidly move up and down staircases throughout the duration of a performance or event.
  • Must be able to stand for long periods of time (4-5 hours minimum) during the duration of a performance or event.
  • Must be able to lift program boxes, tables, chairs and such other items as are necessary to accomplish the work expectations outlined above, up to 25lbs.
  • Must have a valid California driver’s license. 

 

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to: resumes@granadasb.org.

No phone calls please.

 

Box Office Associate - Part Time 

The Granada is seeking reliable, customer friendly individuals for the position of Box Office Associate.  Applications are accepted on an ongoing basis and processed when the need to fill a vacant position arises.  Resumes of qualified applicants will be kept for up to six months for future consideration.

Operation Hours

The Box Office is open 7-days a week and select holidays, applicant must be available to work weekdays, weekends and evenings.  Box Office hours: Mondays through Saturdays 10:00am – 5:30pm, Sundays 12:00pm – 5:00 pm; the Box Office is open until one half hour after the first curtain on performance days.

Weekly schedules range between 10 to 18 hours.

Hours vary based upon scheduled events.

 

The Box Office Associate will perform the following duties while working in the box office:

  • Answer general information and main phone lines.
  • Provide show information to patrons and assist the public.
  • Help patrons with theatre seat selection over the phone and in person.
  • Sell single and season tickets by phone and in person using the Tessitura ticketing system.
  • Process subscriptions renewal invoices, assist with the upkeep of subscription files.
  • Cash handling.
  • General office tasks include but are not limited to printing ticket orders, courtesy calls,  and special projects as assigned.

 

Requirements:

  • Basic computer knowledge in a Windows environment and typing skills required.
  • Must be confident working with the public and have a pleasant demeanor
  • Passion for good customer service is a must.
  • Must be able to deal with a wide variety of people over the phone and in person.

Flexible schedule.  Job offer is contingent upon satisfactory background check

Preferred:

Experience in theatre, box office, customer service and/or cashiering. Bilingual.

 

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to: resumes@granadasb.org.

No phone calls please.

 

Front-of-House Assistant – Part Time

The Granada Theatre is a year-round, multi-purpose regional performing arts center for music, theatre, dance, opera, musicals, cinema, and community events.  The Granada is part of the historic theater district in downtown Santa Barbara.

The Front-of-House Assistant, under direction of the House Manager, shall provide excellent customer service to patrons during events at the Granada.  Work may include some preparation of the theater space, such as setting up tables, chairs, programs and minor cleaning. The work schedule is based on the events booked. The hours are highly variable and generally limited to 20 hours or less per week.  Some weeks may have no hours.  Most hours will be at night and may be any day of the week, including weekends, and holidays. The Front-of-House Assistant must be able to represent the Granada Theatre effectively and professionally at all times.

 

Essential Duties:

  • Provide excellent customer service for patrons including resolving issues and complaints.
  • Monitor people and events to ensure patron and volunteer safety and adherence to rules.
  • Work and communicate well with volunteer ushers.
  • Assist in emergencies.  Need First Aid Certification. (can be completed after hire)
  • Move and lift program boxes, tables, chairs, and other furniture and equipment as needed.

Skills & Requirements:

  • Must be able to frequently climb stairs, walk and stand for prolonged periods of time. (4-5 hours minimum) 
  • Must be able to adapt quickly and effectively to changing circumstances.
  • Must be able to react professionally and independently in assisting patrons in difficult and emergency situations.
  • Communicate effectively and courteously with the public, co-workers and a large team of volunteer ushers.
  • Must have great attention to detail.
  • Must be able to lift equipment and supplies weighing up to 35 pounds. 
  • Proficient with Windows, Microsoft Office Word and Excel, email and other web-based apps.
  • The employee will occasionally work in a moderately loud environment.

 

Preferred:

  • Previous experience in a front-of-house position in a performing arts center, theater or conference center.
  • Previous customer service in other fields, fast-paced places, such as restaurants or museums or non-profits.
  • Some previous office experience.

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to: resumes@granadasb.org.

No phone calls please.

 

 


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