Careers

Box Office: 805.899.2222
The Granada Theatre has 3 open positions
Box Office Associate - Part Time 

The Granada is seeking reliable, customer friendly individuals for the position of Box Office Associate.  Applications are accepted on an ongoing basis and processed when the need to fill a vacant position arises.  Resumes of qualified applicants will be kept for up to six months for future consideration.

Operation Hours

The Box Office is open 7-days a week and select holidays, applicant must be available to work weekdays, weekends and evenings.  Box Office hours: Mondays through Saturdays 10:00am – 5:30pm, Sundays 12:00pm – 5:00 pm; the Box Office is open until one half hour after the first curtain on performance days.

Weekly schedules range between 10 to 18 hours.

Hours vary based upon scheduled events.

 

The Box Office Associate will perform the following duties while working in the box office:

  • Answer general information and main phone lines.
  • Provide show information to patrons and assist the public.
  • Help patrons with theatre seat selection over the phone and in person.
  • Sell single and season tickets by phone and in person using the Tessitura ticketing system.
  • Process subscriptions renewal invoices, assist with the upkeep of subscription files.
  • Cash handling.
  • General office tasks include but are not limited to printing ticket orders, courtesy calls,  and special projects as assigned.

 

Requirements:

  • Basic computer knowledge in a Windows environment and typing skills required.
  • Must be confident working with the public and have a pleasant demeanor
  • Passion for good customer service is a must.
  • Must be able to deal with a wide variety of people over the phone and in person.

Flexible schedule.  Job offer is contingent upon satisfactory background check

Preferred:

Experience in theatre, box office, customer service and/or cashiering. Bilingual.

 

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to: resumes@granadasb.org.

No phone calls please.

 

Front-of-House Assistant – Part Time

The Granada Theatre is a year-round, multi-purpose regional performing arts center for music, theatre, dance, opera, musicals, cinema, and community events.  The Granada is part of the historic theater district in downtown Santa Barbara.

The Front-of-House Assistant, under direction of the House Manager, shall provide excellent customer service to patrons during events at the Granada.  Work may include some preparation of the theater space, such as setting up tables, chairs, programs and minor cleaning. The work schedule is based on the events booked. The hours are highly variable and generally limited to 20 hours or less per week.  Some weeks may have no hours.  Most hours will be at night and may be any day of the week, including weekends, and holidays. The Front-of-House Assistant must be able to represent the Granada Theatre effectively and professionally at all times.

 

Essential Duties:

  • Provide excellent customer service for patrons including resolving issues and complaints.
  • Monitor people and events to ensure patron and volunteer safety and adherence to rules.
  • Work and communicate well with volunteer ushers.
  • Assist in emergencies.  Need First Aid Certification. (can be completed after hire)
  • Move and lift program boxes, tables, chairs, and other furniture and equipment as needed.

Skills & Requirements:

  • Must be able to frequently climb stairs, walk and stand for prolonged periods of time. (4-5 hours minimum) 
  • Must be able to adapt quickly and effectively to changing circumstances.
  • Must be able to react professionally and independently in assisting patrons in difficult and emergency situations.
  • Communicate effectively and courteously with the public, co-workers and a large team of volunteer ushers.
  • Must have great attention to detail.
  • Must be able to lift equipment and supplies weighing up to 35 pounds. 
  • Proficient with Windows, Microsoft Office Word and Excel, email and other web-based apps.
  • The employee will occasionally work in a moderately loud environment.

 

Preferred:

  • Previous experience in a front-of-house position in a performing arts center, theater or conference center.
  • Previous customer service in other fields, fast-paced places, such as restaurants or museums or non-profits.
  • Some previous office experience.

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to: resumes@granadasb.org.

No phone calls please.

 
Facilities Assistant - PART TIME

The Facilities Assistant, under direction of the Facilities Manager, provides excellent building support and customer service during events at the Granada.  Work includes preparation of the theater space, such as setting up tables, chairs and minor cleaning. The Facility Assistant is responsible for the correct use of the venue by vendors and caterers, as well as responding to emergencies. The work schedule is based primarily on the events booked. The hours are highly variable, frequently late afternoon into the evenings and limited to 19 hours or less per week.  Within the 19 hour per week work limit any remaining hours may be scheduled during the day to assist with the maintenance of the Granada Theatre.

 

Under the general and direct supervision of the Facility Manager, the Facility Assistant:

  • Assures the high standards of presentations at the Granada Theatre are met by providing safety and logistics support for performances and private events. 
  • Is responsible for opening, preparing, restoring and closing the venue for events.
  • Coordinates with House Management and the Stage Coordinator to meet the facilities needs for events and coordinates with vendors to ensure proper use of the venue.
  • Periodically assists with light maintenance, additional cleaning, and marquee sign changes.
  • Maintains a professional appearance and demeanor, adheres to the dress code at all times.

 

Skills & Requirements:

High School graduate. Some college education preferred.

 

Customer Service and Event work including excellent interpersonal skills.    

Knowledge of building systems, equipment maintenance/caretaking for HVAC, Plumbing, A/V and painting touch up. Ability to use hand tools and hand-held power tools. 

Prefer some supervisory experience.  

 

Ability to multi-task in a fast-paced event environment. Ability to alternate between both physical labor and customer service.   Knowledge of work safety standards with tools and light equipment(ladders and safety harness). Must be able to lift 50 lbs, stand for long periods of time, and work on ladders.

 

Job offer is contingent upon satisfactory background check.

 

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

For consideration, qualified candidates should email a resume, along with three references and cover letter to:  msallstrom@granadasb.org

No phone calls please.


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