Careers

The Granada Theatre has 3 open positions

What You’ll Do

The Front-of-House Assistant, under direction of the House Manager, shall provide excellent customer service to patrons during events at the Granada.  Work will include preparation of the theater space, such as setting up tables, chairs, programs and minor cleaning.

The work schedule is based on the events scheduled. The hours are highly variable and generally limited to 15 hours or less per week.  Some weeks may have no hours.  Most hours will be at night and may be any day of the week, including weekends, and holidays.

The Front-of-House Assistant must be able to represent the Granada Theatre effectively and professionally at all times.

Essential Duties:

  • Provide excellent customer service for patrons including resolving issues and complaints.
  • Monitor people and events to ensure patron and volunteer safety and adherence to rules.
  • Work and communicate well with volunteer ushers.
  • Assist in emergencies. Need First Aid Certification. (can be completed after hire)
  • Move and lift program boxes, tables, chairs, and other furniture and equipment as needed.

What You’ll Need to Get the Job Done

  • Must be able to frequently climb stairs, walk and stand for prolonged periods of time. (4-5 hours minimum)
  • Must be able to adapt quickly and effectively to changing circumstances.
  • Must be able to react professionally and independently in assisting patrons in difficult and emergency situations.
  • Communicate effectively and courteously with the public, co-workers and a large team of volunteer ushers.
  • Must have great attention to detail.
  • Must be able to lift equipment and supplies weighing up to 35 pounds.
  • Proficient with Windows, Microsoft Office Word and Excel, email and other web-based apps.
  • The employee will occasionally work in a moderately loud environment.

What will Really Interest Us About You

  • Previous experience in a front-of-house position in a performing arts center, theater or conference center.
  • Previous customer service in other fields, fast-paced places, such as restaurants or museums or non-profits.
  • Some previous office experience.

What will Really Interest You About Us

A superb team dedicated to excellence in customer service. Working in an impressive, historic theater venue.  Engaging the community in supporting the arts.  An atmosphere of learning and opportunities to increase skills and knowledge. Flexible scheduling. Downtown Santa Barbara office in the beautiful Granada Tower.

About Us

The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre.

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org. No phone calls, please.

What You’ll Do

As a Senior Staff Accountant, you are a key participant in the Granada’s accounting close and reporting cycle. We are looking for someone who has a strong understanding of the fundamentals of accounting and reporting requirements and ability and interest to take on complex tasks.

Essential Duties:

  • Preparing and reviewing journal entries and assist in the preparation of monthly financial statements. .
  • Perform reconciliation of General Ledger accounts.
  • Preparing and reviewing financial statements, analyzing discrepancies, and variances to the budget.
  • Assisting with the preparation of operating budgets.
  • Participate in the development and documentation of accounting policies and procedures.
  • Lead ad hoc projects, including identifying solutions and process improvements, accounting transitions, and innovation.
  • Assist in annual internal financial audit: prepares and reviews more complex schedules; coordinates with auditors.
  • Maintain fixed asset records and appropriate documentation.
  • Involvement in acquisition of new software and testing.
  • Serve as a back-up to other Finance team members.

What You’ll Need to Get the Job Done

  • Excellent organizational, technical, and analytical skills.
  • The ability to work with detail, accuracy, and timelines.
  • Ability to work independently.
  • Produce a high-quality work product, with minimal review.
  • Resolves complex issues and consults as needed with additional subject matter experts, applies judgement as to when escalation is needed.
  • Skills required to write reports, business correspondence, and procedure manuals.

What will Really Interest Us About You

  • BA/BS in Accounting, Finance, or related field preferred
  • 3- 5 years of experience
  • Working knowledge of GAAP
  • Advanced Excel User
  • QuickBooks experience
  • Non-profit experience a plus

What will Really Interest You About Us

A superb team dedicated to excellence in customer service. Working in an impressive, historic theater venue.  Engaging the community in supporting the arts.  An atmosphere of learning and opportunities to increase skills and knowledge. Downtown Santa Barbara office in the beautiful Granada Tower.

About Us

The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre.

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org. No phone calls, please.

What You’ll Do

The Ticketing Services Manager leads the Granada Theatre’s Ticketing Services operations and staff, including the Ticketing Services Assistant Manager, and Box Office Associates and is responsible for the recruitment, hiring, and training of all Ticketing Services personnel.  Additionally, the TSM is crucial in supporting ticket operations for The Granada Theatre, its Resident Company partners, and outside renters by coordinating performance setup, sales dates, and promotions; providing best-in-class customer service for all patrons; and ensuring accurate tracking and reporting on ticket sales

Essential Duties:

  • Management of the Ticketing Services Department including work schedules, day-to-day operations, hiring, onboarding, and training of Ticketing personnel
  • In conjunction with Consortium Services Manager, develop a strategic plan and implement strategies to support future initiatives for the Ticketing Services Department
  • Manage Tessitura database which includes the direct creation of ticketing events, performance details, website content, and patron information
  • Interface with presenters and work cooperatively to assist with the set-up and sale of single and subscription tickets for events
  • Maintain a professional, courteous, customer-oriented environment in the box office while overseeing escalated patron inquiries and problem resolution

What You’ll Need to Get the Job Done

  • Must have a demonstrated understanding of, and dedication to, the delivery of outstanding customer service, both external and internal.
  • Must be able to utilize ticketing/CRM software.
  • Must be friendly and able to communicate in a personable and mutually respectful fashion as well as effectively build productive relationships with all internal and external constituencies, especially resident companies.
  • Must have a highly developed and demonstrable sense of discretion with respect to confidential and private information appropriate to a non-profit organization.
  • Must present a professional attitude and appearance at all times, whether interacting with patrons or staff.

What will Really Interest Us About You

  • College degree preferred (Bachelor’s or equivalent) or equivalent work/life experience
  • Management or supervisory experience preferred
  • Prior hands-on-experience with Tessitura preferred or comparable computerized ticketing software
  • Previous experience in customer service-oriented position preferred
  • Previous non-profit arts related experience preferred
  • Computer skills including proficiency in Excel, Word, and Outlook

What will Really Interest You About Us

A superb team dedicated to excellence in customer service. Working in an impressive, historic theater venue.  Engaging the community in supporting the arts.  An atmosphere of learning and opportunities to increase skills and knowledge. Downtown Santa Barbara office in the beautiful Granada Tower.

About Us

The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre.

The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.

To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org. No phone calls, please.

About Us

The Santa Barbara Center for the Performing Arts (SBCPA) at the Granada Theatre is dedicated to providing best-in-class production, sales and administrative support to arts organizations from throughout the Santa Barbara region, as well as featuring some of the world’s greatest artists on our stage. SBCPA is making it possible for many of Santa Barbara’s finest performing arts organizations to present their programs with the highest level of contemporary production support and audience comfort. Our most visible area of operation is the historic Granada Theatre.

To apply, download and complete our employment application. Submit application with resume, cover letter and references to resumes@granadasb.org. No phone calls, please.

The Santa Barbara Center for the Performing Arts/The Granada Theatre is an equal opportunity employer and values diversity in all areas of its operation.