The Granada Theatre has 1 open position
Box Office Associate – Part Time
The Granada Theatre is currently seeking reliable, customer friendly individuals for several part-time Box Office Associate positions.
Box Office Associates promote outstanding customer service in ticket sales and services for The Granada Theatre, its resident companies, and Historic Theatre District partner venues. Associates impart information about performances, ticket pricing and seating availability as well as general information about the theatres and the Santa Barbara area, while creating a welcoming and inclusive environment to experience the cultural and performing arts.
In addition to ticket sales and services, Box Office Associate duties include but are not limited to general office tasks, proofreading marketing materials and other duties as assigned.
Applicants must be confident working with the public, have a pleasant demeanor, a passion for outstanding customer service, and the ability to professionally interact in person, over the phone and by email with theatre patrons, show presenters, co-workers and the general public.
Weekly work schedules range between 10 to 18 hours. Hours vary depending on scheduled performances and events.
General Box Office hours are Monday through Saturday 10:00am to 5:30pm, Sunday 12:00pm to 5:00pm. The Box Office also remains open until one half hour after the first curtain on performance days.
- Applicants must be available to work weekdays, weekends, evenings and some holidays. Ideal candidates will have availability to work Saturday evenings and/or Sundays from 11:30am to 5:30pm in addition to weeknight evenings.
- Basic computer knowledge in a Windows environment and typing skills are required.
- Bilingual is a plus.
- Ticket sales experience is helpful. Experience using the Tessitura ticketing system is highly desirable.
- All applicants are required to complete and sign a background check authorization form.
For consideration, qualified candidates should email a resume along with three references and cover letter to: firstname.lastname@example.org. Please put “Box Office Associate” in the subject line of your e-mail. No phone calls please.